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Why do legitimate medical negligence claims still go unexplored…?

Posted Monday 1st September 2014

And does mistrust between patients and healthcare providers prevent medical negligence claims being brought to light…

Medical negligence cases are not rising as dramatically as in previous years, but there still is a noticeable increase in the trend.

So is this due to a greater number of catastrophic medical errors?  Is it because patients are developing an increasing awareness of their rights to question the treatment they are given, and to seek the relevant compensation, explanations, redress and actions in the event they have suffered at the hands of a negligent medical professional?  Or is it as a result of the implementation of The Patients’ Charter (which encourages patients to have high expectations of the care and treatment they are to be given), as well as a revised NHS Complaints Procedure which was implemented in 1996?

At County Cost Consultants, we believe the reason for an increase in the number of medical negligence cases is attributable to a combination of all the above factors.  The result of a medical malpractice has a dramatic, and often debilitating, effect on a person’s life.  And so it’s only natural that when a client comes to you wishing to make a legitimate medical negligence claim, they are afforded the resolution they deserve.

There are many reasons – both physical and emotional – as to why a client will approach you regarding a medical negligence claim.  However, taking into consideration the often devastating course of events it is understandable that your clients will want swift resolutions, with the minimum of disruption and hassle – and the maximum sensitivity, empathy and professionalism.  It is clearly in the interests of your clients, as well as the healthcare providers concerned, that claims arising from negligent treatment are dealt with efficiently.

Yet there seems to be an endemic climate of mistrust between patients and healthcare providers.  And at County Cost Consultants we believe this critically sensitive level of caution by patients is preventing genuinely proven medical negligence claims being brought to light.

Your potential clients may choose not to proceed with legal action in the event of a medical malpractice for any number of reasons.  First and foremost, it is the fear of litigation costs in the event that even the most legitimate of claims is unsuccessful.

Patients may feel their claim has little merit, or there is insufficient evidence with which to bring a claim to light.  Sometimes there is a reluctance by patients to wish to disclose personal, and necessary, information in order to enable the claim to be investigated fully.  There are instances where patients erroneously feel that their doctor or medical professional is correct because they do not have the same level of knowledge and understanding.  Or there are occurrences where patients have either not been well enough to recognise, and highlight, that a claim may substantiate and, in light of the time sensitivities, the window of opportunity has passed.

However, the overriding factor is that health is our most important asset.  Healthcare providers must take every step possible and necessary to ensure that the correct standard of care and treatment is provided when health is poor.  And it is only right that when standards fall below what is expected, patients and their families are encouraged to take the necessary action in order that appropriate compensation is received – and lessons are learned.

The experienced County Costs Consultants’ team has been dealing with a wide variety of medical negligence cases since 2000.  We have the skills and knowledge required to deal with intensely sensitive, emotive and complex medical negligence claims.  And we take pride in our ability to recover costs quickly and efficiently.  We believe that professionalism is essential to ensuring successful resolutions and outcomes when dealing with claims against healthcare providers, GPs and dental practices.

To discuss medical negligence claims in further detail, or to find out more about County Cost Consultants law cost draftsman team, please call 0844 579 6885 or send us an email

See what our clients have to say…

We have used the services of County Cost Consultants Ltd for a number of years now and their performance and the results they achieve have been consistently excellent and better than all other costs draftsmen or lawyers that we have used previously. They consistently produce excellent bills and achieve very quick and very good results and payments. Alex Clapp, Director, often has personal conduct of negotiating settlements in our cases and this leads to a superb level of recovery for us. We have also always found County Cost’s staff without exception to be extremely competent, thorough and efficient. I would recommend County Cost’s services very highly indeed.
Michael Saul, TJL solicitors
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